Home Depot does not currently offer a senior discount, but it does offer Pro Xtra, a loyalty program with rewards and exclusive offers for members only. Despite the lack of a senior discount, Home Depot does offer a 10% discount on eligible products, tools, and supplies through the Home Depot senior discount program.
While 65 is the age to officially claim Medicare, many senior perks and discounts start much earlier. If you enroll in an AARP or Association of Mature American Citizens (AMAC) membership, you can receive discounts on home improvement products, tools, and supplies through the Home Depot senior discount program.
Home Depot does not offer a specific senior discount per se, but it does offer a 10% discount (up to $500) to veterans, which would apply to some seniors. To use a senior discount, you need proof of military service.
There are still many ways for shoppers 60+ to save in 2024, such as price match guarantees, in-store or online, no age requirement, every day, Goodwill Senior Savings Day, and Reno Depot’s 10 off everything in store for seniors age 55 and above.
Home Depot also offers various benefits as part of a total compensation package, making it easier for customers to save money. The age range for senior discounts ranges from 50 to 65, with most deals starting at age 55 or 60.
In summary, Home Depot does not offer a specific senior discount, but it does offer other programs and discounts for customers.
📹 Home Depot vs Lowes – Which is Better?
You’re going to be happy you watched this video! Everyone knows Home Depot is a great place to find tools and appliances, but …
Is Costco free for seniors?
Costco offers membership options for older individuals, yet does not extend any form of senior discount. The cost of a basic membership is $60, while an executive membership costs $120. Notwithstanding the aforementioned costs, the advantages of Costco memberships frequently exceed the associated expenses.
When you turn 50 are you a senior citizen?
A senior citizen is not defined by age, but some individuals consider themselves seniors when they retire, sign up for Social Security, or start spending their retirement savings. Milestones that indicate seniority include qualifying for Medicare, Social Security eligibility, receiving senior discounts, spending retirement savings, stepping away from work, changing health, shifting priorities, and rethinking age stereotypes.
Does Walmart have senior discounts for age 50?
Walmart offers various ways to save for seniors and veterans, both in-store and online. The company offers competitive prices, a free app for shopping and prescriptions, and instant sales alerts. Walmart+ members can enjoy free grocery delivery and other money-saving perks. The free mobile app allows users to receive savings alerts and shop for delivery items. Currently, seniors can get $10 off their first three grocery orders of $50 or more, and same-day or express delivery is available for an additional fee. Walmart+ membership also includes free grocery delivery.
How can I get a Lowes 20% off coupon?
This is a limited time offer from Lowe’s Rewards Credit Card, offering a 20 off discount on purchases made with a new account. The offer is subject to credit approval and is valid until 1/31/25. To qualify, customers must apply, be approved, and use a new MyLowe’s Rewards Credit Card to make a purchase. The offer is not transferable and the maximum discount is $100. The discount is not automatic and must be applied at the time of in-store purchase.
If an account is opened online, a one-time coupon/promotional code will be provided. If a credit decision is not received on the day of application but later approved, a 20 off coupon will be provided via mail with the new card. The discount cannot be combined with other promotions, discounts, or special discounts. The coupon is not redeemable for cash and cannot be replaced if lost or stolen. The offer is not applicable to Lowe’s Business Credit Accounts, Lowe’s Visa® Accounts, or all Lowe’s Canada Credit Accounts.
Does Amazon offer a senior discount?
Amazon does not offer a specific senior discount, but certain seniors can qualify for the Prime Access Membership, which offers a reduced monthly subscription fee of $6. 99, a 50 discount. This membership provides the same benefits as a regular membership, and can be obtained through government programs like the Women, Infants and Children Program or Special Supplemental Nutrition Program for Women, Infants and Children.
How much is Amazon Prime for seniors?
Amazon offers a Prime Access Membership, which provides a reduced monthly subscription fee of $6. 99, a 50% discount. This membership is available to certain seniors who qualify for assistance from government programs like the Women, Infants and Children Program or Special Supplemental Nutrition Program for Women, Infants and Children (WIC). The benefits of this membership are the same as regular memberships.
What do over 65s get free?
Individuals over 60 receive free prescriptions, eye tests, vouchers for glasses and contact lenses, and dental treatment through the Pension Guarantee Credit. From 20-20, they also receive free eye tests and prescriptions. After reaching state pension age, residents in England can enjoy free off-peak bus travel, while those in London can obtain a Freedom Pass for free travel on buses, tubes, and trains upon turning 60.
What discounts can I get when I turn 55?
Senior discounts are available at various retail stores, including Goodwill, Hallmark, iParty, Kohl’s, and Kohl’s. These discounts are valid for older adults, veterans, and low-income individuals, and can vary by location. Some stores, like Kohl’s, offer discounts on specific days of the week. Some wireless providers also offer special discounts for seniors, such as $15 per month cell phone plans. It’s important to check with local stores to confirm discount availability. As of 2024, many businesses have stopped offering senior discounts, but they still provide discounts for older adults, veterans, and low-income individuals.
Does Lowes give a senior citizen discount?
Lowe’s offers various discounts and promotions for its customers, including an employee discount of 10 off store merchandise, the MVPs Pro Rewards Program for volume discounts, and the Lowe’s Advantage Card Credit Card, which takes 5 off eligible purchases but cannot be combined with the military discount. The company also hosts a Black Friday sale, which starts as early as late October and ends around November 16. However, the military discount does not stack with sales or coupons and cannot be used on appliances.
Additionally, Lowe’s offers free shipping with orders of $45 or more, unless an item incurs oversize charges. Customers can shop online or choose in-store pickup to avoid shipping fees once they check if their local Lowe’s has the item in-stock. To stay updated on Lowe’s military discounts, customers should check DealNews’ store page for any sales or coupons.
At what age do most senior discounts start?
Senior discounts typically range from 50 to 65, with most deals starting at age 55 or 60. To access the earliest deals, members must join the AARP, which costs $16 per year. Memberships can be joined at age 18, but full benefits start at age 50, offering discounted prices at restaurants, entertainment, and travel. Typically, senior discounts can be as much as 30 off, with some deals offering “discounted rates” of varying quality. It’s essential to join the AARP to take advantage of these discounts.
📹 10 More Home Depot Shopping Secrets You NEED to Know!
This is how you save a lot of money at The Home Depot! I’ll share 10 super secret shopping tips I discovered through my research!
I use to work at lowes, if you shop the middle aisles you can get an amazing deal on things called “non stock” aka things they are not carrying anymore (if you look on the price tag there is an N under the price) or something called special order returns (typically they have a was now price tag on them) both types are negotiable if you talk to a sales specialist or manager
I agree on most of your observations regarding the two stores. I really feel that the customer service is better at Home Depot and their displays on small hardware items is definitely superior. I went to the store for Hanging Closet door hardware and found a perfect display at Home Depot and at Lowes I found a horrible display and boxes with parts all over the place.
I shop at both Home Depot and Lowe’s and my purchases are generally split right down the line as you mentioned in this article. However, sometimes I buy products from Home Depot and I know I would probably have found something better and more aesthetically pleasing at Lowe’s. But, since Home Depot is closer, it got the sale. I am planning to purchase new flooring, a washer, dryer, and a new front door for a property, and this time, Lowe’s is where I am headed.
As a newish owner of a fixer upper, my initial loyalty went to Lowe’s. Both stores are about the same distance from my home but Lowe’s is an easier drive and something about it just felt more inviting. Keep in mind, my family owns a small local hardware store so I only shop these stores for what our store doesn’t carry. I purchased a section of privacy fencing from Lowe’s and scheduled the install. Long story short, the fence was installed slightly over the property line (partially my fault and partially the installers fault) and the fence needed to be moved. I emailed with no response so I called to make an appointment. The sales rep no showed. I went to the store thinking I misunderstood and he laughed saying he forgot about our appointment. Again, short version but I happened to have a customer at my job that I knew worked at Lowe’s so I casually complained about the incident. I thought he was a sales associate but turned out he was the assistant store manager and looked into my email correspondence and appointment and ended up agreeing they screwed up and gave me a good discount on having the fence moved. Still cost me several hundred dollars but was very grateful for the discount. That being said, Lowe’s continues to disappoint me. AWFUL customer service. I’ve never had an associate say hello or ask if I need assistance. I recently was looking to purchase a large amount of trim and they were out of stock of the size I could transport so I asked if they could cut literally in half ( no specific sizes) and their saw has been out of commission every time I go.
I must say when mentioning the return policy, when you are doing a big project that usually ends up taking the average person a lot longer than they anticipated, those extra days really do matter because you would be surprised at the end of the project having a ton of leftover that you’re never going to use really does add up and being able to still return them is really awesome.
I guess it’s all about preference, one thing I’ve always noticed about Home Depot is that even if the employee I asked didn’t know what I needed they were willing to get one that did. At Lowe’s your pretty much left on your own to figure it for yourself…. since most of their employees are only their to stock the shelves.
As A manager at Lowe’s i can tell you that this last year sales were up about 40%for 2020 over 2019, we weren’t allowed to add any extra help to make up for the increased customer traffic. And at the end if each sales quarter we also had to cut hours so bad the store was almost inoperable. With marvin shareholders are more important than Associates.
Thanks, Matt! Something I will add is that recently, Lowe’s has more items out of stock/unavailable items online, less product in stores, and I have had at least 2 instances in the past month where they could not find a sales associate to answer specific questions about products regarding electrical and millwork. A lot of this could be due to the ‘pandemic’ but due to these factors, I have been venturing off to HD and Menard’s even though Lowe’s is much closer to me. And for the record, I have spent quite a bit of time in these stores (and a hoard of money) as I bought my first home less than 2 years ago and am doing a lot of renovation/upgrades. Thanks again for the articles!
I like both for the very reasons you shared. I have bought appliances from both. One thing I do like about Lowe’s more is their employees are much more available and knowledgeable about their store’s inventory. Right now, Home Depot is closer to me in location, so we go there more often. Both chain seem to be doing their best with Covid-19 precautions also.
I consistently appreciate your clips, and the advise you provide. I look for quality, and value. I price compare, do my homework by checking local retail establishments and various online locations before “pulling the trigger” on most purchases. I personally prefer Home Depot far more than Lowe’s, for one extremely important reason. Customer support. Whenever I shop Home Depot, I find sales staff readily available who genuinely invest time, effort and energy to assist me to get what I need and to offer technical expertise on the task I am attempting. On the other hand, I find consistency in one thing at Lowe’s, and it is not a good thing. Locating someone to assist me is like pulling hen’s teeth. No employees are available, and regrettably, my experience has been that when I finally locate a Lowe’s employee, they are not knowledgable about home repairs, and many of them are flat out rude. This is my very generalized observation, but I personally will pay a few dollars more for assistance, knowledge and courtesy. Home Depot is my “to go” preferred location for home goods.
Just an observation: This past weekend I visited 3 different Lowes looking for gravel and top soil. 1 store didn’t have gravel, another had pea gravel, and another had egg gravel (IOW, no store had both kinds.) It was the same with top soil. I have noticed that both stores are subject to what I imagine are management decisions.
The biggest difference I’ve experienced is that Home Depot has much better customer service. At Home Depot, I’m constantly being approached by employees asking if I need any help finding anything. I never noticed how often this happened until going into Lowes and being unable to find what I was looking for. Another thing I couldn’t find there was an employee to ask for help. I had to walk to the registers, and wait in line to ask where to find something, and they had to ask someone else. I’ve since returned to Home Depot, and have made them my go-to store.
Thanks for this excellent comparison, Matt! We have Lowe’s, Menards, & Home Depot all within walking distance and are often trying to decide between them. We typically end up snagging appliances & paint @ Lowe’s, lighting @ Home Depot, and lumber/construction materials @ Menards. Your insight is helpful as always ☺️
Lmaooooo…. This is SO ON POINT!!! Being in Home Depot makes you feel BAD-ASS…… unlesssssss you need any help. Then you are LI-TER-A-LLY chasing an employee down!! In Lowe’s, no less than 3 associates asked if I needed help with a 5 minute span. In Home Depot, every associate looks PISSED and they try not to make eye contact with you lest you might ask for some assistance.
I much prefer Lowe’s over HD for a multitude of reasons, the biggest one being their customer service. As a woman shopper I’ve had several less than satisfactory experiences while shopping in HD. I have had difficulty finding an employee to help (this happened on more than one occasion) and I was even mansplained to once. I will drive out of my way to find a Lowe’s, HD is a LAST RESORT.
Lowes has stepped up its game for contractors. They have a pro desk, bid room, and reward program. Additionally, they offer an automatic 5% discount if you use your Lowes card (this applies to regular consumer card and their pro cards) I use both, depending on which is closer to my job site. But my preference is Lowe’s.
I love both stores but my son works at Home Depot and let me tell you that he loves his job and in the store he works in (IDK if it’s like this in all their stores) he has great perks, great managers and so many opportunities to move up in the company! Great place to work AND shop! (Except no employee discount but a “perks at work” program)
Having just finished remodeling a kitchen and bathroom, I’ll add this. With the exception of a dishwasher and refrigerators from Lowe’s, everything else came from HD. What the Deal Guy didn’t mention is that HD (in my community) has more “sales advisors” or customer service reps on the floor. At HD, I could get advice on plumbing and electrical questions. At Lowe’s, I couldn’t find anyone to ask.
I live in a rural town that used to have a Ace store which ice I loved, but once our town grew alittle too big we got a Home Depot & our great Ace store closed up shop. I’ve learned to like Home Depot and appreciate having it local since the nearest Lowes is 80 miles and actually I’ve never been inside one. Heard lots of people brag how much they like them, but I’m partial to my Home Depot and they do have my favorite tools Ryobi brand so I’m very happy. Their HDX brand of batteries is exceptional to any other brand out there. The help I’ve received from associates there has been fantastic and I’m just fixing things not building a house. Learned alot from them on how to fix broken pipes, floors, steps and outside yard stuff. Couldn’t have done it alone so grateful to my local Home Depot staff and all the you tube articles also.
I like your articles. I do want to point out one thing about Lowes. They give a 10% discount to veterans every day while Home Depot only does it 3 or 4 days out of the year. If you are not a veteran Lowes has, I believe, some type of “club” that will also get you a discount. There are a few things you can find at one store that you can’t find at the other, but not many. I do prefer Lowes for the feel of the store and the discount, however Home Depot is 7 miles from my house, but Lowes is at least 12 miles away. (small town vs bigger town) Bigger town has both. So depends upon gas and time. Keep up the good work.
I just watched your article & enjoyed it. One thing that irks me about Home Depot vs. Lowes is that although both offer 10% discount to military, only Lowes will give 10% when ordering on line. To get the 10% at Home Depot one has to physically enter the store. That sucks I signed on the Lowes site with military info and it immediately honored my service and 10% on all purchases whether in store or web site.
I bought expensive silicone roof coating at Lowes. When I got home I checked the codes and called the manufacturer (remembering this brand had a shelf life). The manufacturer said nit to buy it, they had expired over a year ago. I took it all back, and informed a supervisor. Days later when I checked those same pails, identified by the codes, were back on the shelf. That is how much they care about customers no matter what the warm and fuzzy commercials display.
I was always for Lowes, but awhile back I ordered a product online. It took an hour to get the item. They had to go to the back of the store and were gone for a long time even though I had an email saying it was ready. I ordered a online order at Home Depot and went to pick up the item, not only did I get the item right away, they knew exactly where the item was. Homedepot has been more of a win for me.
Considering they’re usually located close to each other, you can just go to one..pick up what you want..then across the street to the other. We have the lowes card..you can buy stuff with it, get the 5% then turn around and pay it off…automatically 5% off! Lowes also has classes to learn how to do things around the house..dont know if home depot does or not.
so as an x depot associate few points. I agree with the article, and your opinion, 99%. When we carried EGO they were actually kinda a PITA to deal with, especially on the repair side. we had a customer that took 3 months to get a switch for his mower in. early on their batteries were pretty craptastic as well. that said i can see why it was dropped in order to prevent competition with a depot owned brand. i find depot to be more shoppable but thats because i worked there. i can walk into basically any depot and know where everything is. paint comes from lowes. Also there is one lumber region where lowes beats depot and thats specialty board. by that i mean poplar, oak, maple, more “exotic” wood choices. If you need a couple feet of poplar go to depot as they price by the linear foot. if you need many feet of poplar go to lowes as they sell by the board and it is a couple bucks less for the whole board. The quality is the same, both depot and lowes use many of the same mills and use the same mill for their “exotic” woods. lastly loosing ego means nothing to tool rental at depot. (i started in tool rental, moved to lumber after a couple years, then to overnight restocking a couple years after that) but we have never had an electric mower for rental, they just arent repairable enough yet. we do rent electric chainsaws tho. Fun depot fact, ACE is their largest competitor, honestly lowes wasnt even on our radar most of the time. While they are similar stores they cater to different crowds, depot to the professional builder/contractor/planner or the more, advanced i guess, DIYer.
And if you are ever at Home Depot and see an employee rushing past you to get to the break room instead of stopping to help you, it may be because they will get in trouble if they stop to help you. My sister used to work there and she said they were penalized for not clocking in and out on time for their breaks- almost to the point of the threat of getting fired if they were a minute late in or out of breaks or clocking out for the day.
I go to both regularly and the environment in most Lowe’s is much better than homedepot. I think my favorite part about Lowe’s is that the carts are always inside lined up nice and neat, if you’re shopping at Home Depot you might have to wait in the parking lot for someone to walk out of the store, wait for them to unload and get the cart from them when they’re done.
I rented a skid steer to move rock out of a barn for my horse. The entire rental process was easy from reserving the item, pickup and return. Staff was knowledgeable, made sure my truck could pull the weight. They assisted in hooking up the trailer. The equipment was secured safely, no problems pulling it home. This was an economical way and on my time schedule. Didn’t have to bother the neighbors to borrow their tractor. Will definitely use them again.
I prefer Lowes mainly because they always seem to have what I need and a better selection, too. I needed a slim dryer vent. Lowe’s had several choices while HD only had the normal dryer vent option with big tubing. While shopping I get assistance at Lowes, while not 1 employee even said hello at HD. I will say HD is geared more for the homebuilder and Lowes the homemaker.
I was a die hard Lowes customer however I have recently switched for the sake of two reasons: 1. Lowes credit card coupled with their customer service; I had a disputed entry on my Lowes statement and was certain that i should not be charged. In order to correct the error online I would have to fill out and submit a two page form and enter arbitration. I chose instead to bring my problem to the local customer service a Lowes, it took three visits before I could get a manager approved resolution which was a cash refund. I was sugared off so they could be rid of me, I of course payed the bill but the problem was not really resolved except to say it became cost neutral. 2. Last year I bought a Craftsman R140 Lawn Tractor at Lowes, Home Depot sells an equivalent model which is branded Cub Cadet, both are priced nearly identical. I had my Lowes 5% off advantage so I bought the Craftsman R140. Last week I performed the first oil change and was ready to change the filter as well but the R140 does not use an oil filter. I got curious about the Cub Cadet and learned that it comes not only with an oil filter but also has a slightly larger engine which translates into longer life. Both lawn tractors are manufactured by MTD and both have Briggs and Stratton engines.
I’ve always been a Lowe’s fan; better customer service, cleaner and more organized stores. Home Depot has merch spilling out all over the floors, feels messy, and I often can’t find help. Lowe’s also makes getting a Veteran’s discount much easier online and in store. I love Lowe’s. I do agree with the rentals, however…both tools and trucks, HD wins hands down. However, I did not know about HD’s better return policy. That’s huge. I may check out HD more often.
I am a contractor & prefer both. But I shop more at homedepot because they are everywhere. In Houston TX there’s 25 lowes in 60 miles radius vs 37 homedepot in the same radius. Both have bulks prices, 70% mark downs on lumbers. I applud lowes because they hire disabled people. I’ve had bad and good experiences in both stores with customer services. Lowes has Eaton brand on electrical devices & homedepot carries leviton.
My garage at home is just like going to Home Depot and/or Lowes. There are multiples of each tool and hardware type, but there is never anyone to help me find where they are located. So, it takes me 30 minutes of wandering around by myself to find what I need, if I ever do find what I am looking for. Then, if I can’t find it, …it’s a trip to HD or Lowes to buy another one, and the time consuming process of finding the right stuff starts all over again!
I was intimidated by HD when I first got into DYIs, but never at Lowes. In many instances I can find an HD across the street from Lowes, but not in my neighborhood, so Lowes wins by default. Now that my knowledge and experience has grown, if there was an HD within the same 5 minute commute, I would probably split my visits to the stores; however, there are certain items for shop and yard use that makes the longer commute a must.
We had a nightmare of a time getting our appliances delivered after our remodel. We ordered a new refrigerator, dishwasher, and gas range from Home Depot on October 21st for delivery on November 18th. Perfect, just in time for Thanksgiving. On the 17th we received a call stating that the appliance delivery would be delayed until December 2nd. Great, no kitchen for Turkey day, but we were going to visit family for dinner anyway so I could live with that. Customer service said they had the range but not the other appliances and they could not split the delivery up. I was assured that they almost never have to delay a 2nd time. December 1st arrives and guess what? Another delay notification. We had gone this long and another week wasn’t that big of a deal. On the 8th we received another delay notification. Fine, but they will still be delivered by Christmas. Or so we thought. On the 23rd we received our last delay notification. I was livid. Customer service tried to give me a bullshit explanation that since we ordered a range with air frying capability and that was a new feature that they were custom built and took longer to get out. What!? That is the one item that you said was in the warehouse. Home Depot really needs to have a better relationship with their suppliers so they can give their customers valid information on when they will be receiving items instead of blaming Covid and their suppliers. I say this was the last delay because I had them cancel the fridge and dishwasher off of the order so they could deliver the range.
Granted it was in 2000, We were building our house agreeing with the contractor that I would purchase and install all of the electrical wiring, panels, and fixtures. With checkbook in hand, I purchased most of the items at Home Depot. The order came to over $3000.00. I heard over the loudspeaker that you got 10% off your purchase for applying for a credit card and using it to make the purchase. Since I didn’t have a HD CC, I did decide to go this route and saved over $300.00 bucks on my order. The $300.00 paid for the Electrical Inspection fees. We paid the card off within the “six month no interest deal” and the rest is history. I must add, God blessed us all the way through the build. Whenever we needed anything, there was never any issue getting it.
Of the four major retailers within driving distance – Home Depot, Lowe’s, Menards, Ace – the one I will avoid at almost all costs is Lowe’s. I used to buy a lot there every year but, really, I haven’t shopped there with consistency in over five years. Why? Because their employees on the floor are lazy and actually run from you when you need help. I’m over 60. I went to buy some 4X8 sheathing for a shed I was building. No one would stop to help me find acceptable pieces through the pile. They were much younger and sitting behind their desks in the corner of the building supplies. After I picked out 10 pieces, I had to hunt for a cart, load the cart, and push the cart to the cashier. It was the cashier that asked me if I needed help… It never came and I loaded the pieces by myself. Never more! Home Depot is mainly good for common supplies and it’s floor people are better trained and sometimes retired contractors. Menards is more like a general store with friendlier floor people that are mainly kids but, their lumber is terrible! Ace Hardware has the nuts and bolts that are needed. And, they will make a modern car key. So, what I am saying is that the nature and attitude and general knowledge of the floor help is a crucial factor that can make or break a business. The rest we can live with.
Lowe’s employee here! The return policy is one year IF you use your Lowe’s credit card. Otherwise it is 90-days. Plants do have a one-year guarantee, but you have to keep the tag and the receipt to get credit for the dead plant. (Sidenote: Returned plants must be thrown into the trash compactor as per suppliers’ demands because they might be contaminated with pests that transfer to all the plants in the garden center. So please choose your plants carefully so you don’t have to return them and break our hearts! It’s so painful to see a beautiful tree or shrub get the death-penalty because you and your spouse can’t agree on landscaping.) Purchases over $299 qualify for 6 months of no interest. Higher-priced purchases qualify for even longer periods of deferred interest. But you have to select either the 5% off or the deferred interest. Discounts do not stack, so, if you qualify for the military discount of 10%, always opt for deferred billing. Have a Lowe’s safe day!
Hi from North Dakota. Let me give you my opinion. If you have a problem (I had a major one) and you call Home Depot HQ to go above the local manager, you can’t get anyone in charge. They have a “customer complaint” dept, that just apologizes and doesn’t do anything. I think you can buy a bag of apologies at Doller Days. If you go to Lowe’s they get a regional manager, who fixed a smaller problem in less than an hour.
As a Veteran, I appreciate both stores giving me 10% off my purchases; however, I have a Lowe’s loyalty card on my keychain, and it lets me claim my discount without having to dig out my military ID. I also like that both stores have apps, and I use them to find what I need before I go to the store. HD has a clear advantage, however, in that their online inventory updates more quickly and is more accurate that Lowe’s. I have wasted far too many trips going to Lowe’s looking for something that the app says is in stock, only to find that it isn’t because the online inventory is two to three days behind the updated store inventory. Even if it is in stock, you cannot necessarily count on the item being where the app says it is. This is not true with Home Depot; if the app tells me where the item is and that it is in stock, I can depend on it being there when I get there. The main reason that I tend to shop at Lowe’s more than I do at Home Depot is because Lowe’s is not necessarily closer to my house, but I can get there faster. The Home Depot that is closest to my house is also in a less than savory part of town, and I might not go there at all if it weren’t for the fact that there is a Costco directly across the street from home depot, and I often make a shopping trip that includes both destinations.
I go to both depending on geography or looking for a specific item. The Lowes and Home Depot I go to are both in the same zip code. Lowes for me is easier to get in and out of. You can Google your local Lowes store click on the website and search the product and go straight to the aisle and section. It’s that easy. Their lumber prices are higher on 2X lumber. The Home Depit takes way longer to check out. They don’t have the loaders that Lowes does. If you buy in quantity that’s huge. However Home Depot does have ” The Bid Room” which substantially lowers the cost if you are buying more than $1,500 of product but you have to go to a pro desk to ask for it.
Thanks Matt. HD has some items cheaper I found. However, a biggie for me…Lowes offers veterans a 10% discount everyday. You just need to register for this perk. HD only offers discounts to veterans on certain holidays. I need to clarify that the term veteran is for someone who served our country, but did not retire. I served 12 years, and therefore did not retire (20 years). HD does not recognize my 12 years service except on certain holidays. In buying supplies for my home, I don’t want to wait for holidays. So Lowes is my choice.
Went to Lowe’s last Spring when I was planning to replace my roof. I wanted to see the product before having it installed. While they didn’t have the product in stock they were running a promotion – 1/2 price on materials if they did the installation. Total price was more than $11k but… BUT I got the 5% off. In addition, the 5% comes off the price before the sales tax is applied. Now, truth be told, the Home Depot is 25 miles away and Lowe’s less than 5 miles. Regardless, the 5% is still a great deal. There was a time when HD would match it if you showed them your Lowe’s card but that practice was discontinued.
I ordered something from Home Depot a Dehumidifier . It value was $349.99 and when it came this Big guy from UPS hid the big hole in the side of the box on my porch. He rang the door bell and was gone. Needless to say this Dehumidifier was damaged. I called Home Depot CS and this very nice lady sent a call tag to pick up at the house, and I ordered a new one and she gave me an extra 15% off. I had to wait 3 days, I had to dry a wet basement floor up but it all worked out. I like Home Depot the Best.
I’m an assistant store manager at Lowe’s in Arkansas and I can agree for sure, but keep your eyes out because we are working hard to make Lowe’s the “new home for pros!” We are also opening a much wider span of stores that have tool rental capabilities this year…. As well as self checkout and even more customer service associates staffed!
Lowes is better than Home Depot (at least for me) when it comes to delivery. Lowes uses Fedex, whereas Home Depot continues to use crappy OnTrac. I’ve sworn never to buy from Home Depot again because I’ve lost the same item 3 times with OnTrac and each time I’ve had to contact my credit card company! Wasted so many hours of my life.
I worked for both retailers, and still shop at both, lowes pay more as an employee, and they got rule if you buy anything and 30 days after purchase if you find it anywhere cheaper (except clearance) will refund you the difference. Lowes warranty also will repair anything you get the warranty on even if it’s an operator’s error. Lowe’s nicer shopping and working environment, home depot owns most of their lumber factories so they get better lumber, but Lowes got better garden center with same if not cheaper prices.
I like my Home Depot because it’s in the line of sight across the expressway from Home Depot’s Home Headquarters Building in Metro Atlanta. I hear that the upper brass frequently drop-in, and I have never had such incredible service. I’ve always been partial to H.D. but probably everywhere I’ve lived, for some reason, they were much closer to me than Lowes. I don’t dislike Lowes, but I just never have a reason to go out of my way when Home Depot always seems to have what I need and they are close by.
From what I have experienced in both The Home Depot and Lowe’s Home Improvement, Lowe’s has better customer service, a much cleaner layout, the store is generally a lot cleaner, the lumber (atleast at the Lowe’s I go to) is a lot better than at The Home Depot, and they actually know what they are talking about when it comes to power tools.(I do some contracting jobs).
Near me, in western PA, we have two small cities, within about 40 miles of each other. Both cities have both a Lowe’s and a Home Depot, and they are, literally, within eyesight of each other. In both cases, the Lowe’s stores are always busier, and have a much larger selection of products. I may go into the Home Depot once, maybe twice, in a year. I’m in Lowe’s several times a month.
I live in NY, and I found that with both stores there’s rarely anyone to help in the aisles. And when you try to get help they all seem to disappear. However, I had to spend a week in Dearfield Beach, Florida working on a house and was in the HD almost every day. These people couldn’t do more for me.
I have just watched this for the first time. I actually work at the Lowe’s here in Monroe & I can agree with the majority of my family that Lowe’s is the best place to do your shopping, especially when it comes to doing any projects around the house whether it’s inside or outside or any plant, landscaping or gardening projects & a more selection on other stuff like refreshments, snacks and even treats for anyone who has a dog, the 5% on Lowe’s credit cards & both military and employee discounts. And by contrast, Lowe’s is a bigger hardware store & has better selections than Home Depot.
I’ve shopped at both for years. Lowes has always been my goto because it’s “nicer” feel. At Home Depot, I feel like I have to be professional to shop there. Plus.. in the past, Lowes has been better at customer service. Home Depot employees always gave me the feeling of “why are you bothering me?” Sadly, as of 01/2022, I’ve felt both places have actually gotten worse. I walked around with a shopping list at Lowes just the other day and I was never once greeted by an employee even though I had a number of them walk past me. Others were too busy chatting with one another to notice me. Luckily, the Lowes app gave me an accurate location of all the items I was looking for.
The city I live in has Lowes, Home Depot and a large Sunderland’s store plus Menards has announced they will open a store. Our Lowes and Home Depot have horrible customer service and usually when I have a question nobody seems to have any knowledge about what I ask. I usually will go to Sunderland’s because I usually get help as soon as I walk in the door and the staff is knowledgeable on products and services.
When it comes to paint—-I highly recommend Behr house paint. It is the best, lasts for years, is durable, and resists fading. I had my home painted with Behr exterior paint and it looked like new even 15 years later. The only reason I repainted was to update the color and trim. Behr is the best. Consumer Reports also rates Behr extremely high.
My family and I used to go to Lowes but we had trouble with some of their products and customer service so we went home Depot and shopped their majority of the time. The Lowes we have We would go ask someone for help they told us to find someone in a certain vest color or if they paged someone We waited for a long time or no one showed. Home Depot we have had no trouble with their employees and customer service. We still go to Lowes sometimes just not as often as we used to.
As a contractor lowes vs. Home depot in 2021 at least in my area. Lowes definitely gets a bigger rush of home owners than home depot. As of contractors I noticed that the higher end contractors flock to lowes more and the unlicensed contractors/handyman go to home depot more. But other wise everyone still goes to both. There are some things that lowes has in options that home depot doesn’t and vise versa
I live in Central Tucson. I have very little skill when it comes to tools. I did have a dad that new crying a lot but he’s no longer around that but I think I learned some from observation. I do find that if you ask a question and how to do something in Home Depot you will get a simple explanation and I’ll even show you exactly how or what drillbit or whatever the example is that you might have to use. Now it may be just in a particular Lowe’s that I live near but I find that a lot of the sales people when I asked them direct questions on how to do some thing or what would be better for me I get a lot of a don’t know
Returns at Home Depot are amazing. When doing a project and unsure which parts I might need, I just buy them all and return the ones that don’t fit. And I buy extra wood, tile, etc. and return the leftovers. I don’t save receipts, because they scan the code and my card (any) and just credit back. I’ve returned things bought years earlier for which I had no records at all and got store credit. And they’ve replaced broken tools per manufacturer warranty, even when beyond their return policy. — (I suspect they keep records on abusers, though!)
Last year both my best friend and I a few months apart needed to buy a new lawn mower. My friend was first and he ordered one at HD. It arrived broken and he took it back and bought one in stock. They gave him a $50 gift card for all the trouble. A few months later I needed one and I bought a Honda right from the store. It was much more difficult for me to use than my old mower so I ordered a Cub Cadet which I had watched a YouTube article on. They took the Honda back with no questions asked and when I told them of what the other HD store had given my friend, they gave me a $100 gift card. Can’t say enough about their customer service.
yes I agree it depends on what you like. Lowes is a more consumer nicer environment while Home Depot is very busy feeling. When I have interacted with Homedepot folks either in the store or on the phone they seemed to be in a rush and do not have the time to chat and answer questions. I shop both but prefer Lowes. Side note both have a 10% veteran discount. Lowes apply on all the items even if on sale. Home depot does not do that. Only on full-priced items
I went to Home Depot a month ago to buy a washer, dryer, and dishwasher. I just bought a new house and the new house didn’t have these items and neither did I. Not only did Home Depot not have any of my top 3 sets in stock, they told me that none of these sets could be ordered. However, they would be more than happy to order me some other sets, which turned out to be the most expensive sets that they offer. They wouldn’t even sell me the floor models. I said thanks, but no thanks and headed to my nearest Lowe’s. Lowe’s had comparable sets and a new brand that I’d never heard of and that’s what I went with. I left the store with a new washer and dryer and had to order the dishwasher. In the past I’ve bounced between the 2 stores depending on what I need, but now I lean more towards going to Lowe’s.
Lowe’s is closer to my home, but Home Depot is close too just a bit farther away. We’re supposed to get a Menard’s but not here yet. Nearest is 40miles away. I love their paver stone materials and loading area. I love the Lowe’s parking lot and hate the HD parking lot. I have a mutual fund that is invested in Lowe’s so it’s always my first choice. Contractors who worked on my home said they only deal with Home Depot. I did interact with HD Pro Desk a few times during that work and they were amazingly smart and helpful! I now visit both often and I’m grateful to have a choice. If I can’t find it here, I can find it there. 🙂
I shop at both regularly. They are very different. Home Depot is better suited for people who are skilled or knowledgeable within the trade or very handy DIYer’s. Lowe’s is more catered to people who may not have the experience but are willing to try working on a project…….kind of like a midway point between HD and Target. I often times find that both fall short though, like when I need a certain size of angle iron or certain type of wood (maple, walnut, etc.)……I usually have to drive to the Metal Mart or lumber yard.
I am so glad you did this article. In my opinion, between Lowes, and Home depot, Home depot in Miami, sucks! The customer service, is horrible at all stores. Some / most employee’s do not care to help you find anything. Home Depot allows unemployed workers to linger in the parking lot that drive you crazy looking for work, only to get upset at you when you tell them, no! you do not see this in Lowes. I will drive and extra few miles to go to my local Lowes, before I shop at a closer Home Depot.
I work at Lowe’s and anything you need cut is free and we can do a lot more than Home Depot can. We cut glass we have a pipe threader and so many other things that Lowe’s offers. Also Home Depot doesn’t give a military discount everyday unless Lowe’s you always get your 10% off. Also Lowe’s gives us employee discounts whereas Home Depot doesn’t. Also I’ve learned that Lowe’s is for the customer and for their employees.
That’s an interesting comment about Sams/Costco shoppers and their preferences. Cause I find the opposite to make more sense. Home Depot is like the Walmart or Sams equivalent; while, Lowes is like the Target or Costco equivalent. What I have found is that the Lowes employees tend to be nicer and way more helpful. I usually have a difficult time even locating a Home Depot employee to ask for help.
I worked for Home Depot 30 yrs. HD dodn’t care about associates safety when it relates to back protection, Lowe’s care more. Lowe’s even got an appliance lifter. At HD you have to have 4,5 guys to help you out a refrigerator on the customer ‘s truck, and if they are busy you have to do it yourself hoping the customer gives you a hand. But I agree, for the customer pocket HD is the place to be, assuming you don’t care about the associates
Just FYI, based on my conversations with Home Depot employees at a handful of locations in the Midwest, they no longer offer refunds on plants – at least not for tropicals and/or house plants. According to staffers, this is because HD no longer owns their nursery stock. Apparently, it is consigned from the vendor. This means HD, according to what I was told, also lacks the flexibility to price adjust for damaged plants. I don’t know whether this applies to outdoor plant selections, nor whether it is policy outside the area of northern Illinois and neighboring states. Last confirmed Spring 2021. YMMV
May I add this ? I live a lot closer to Lowe’s than home depot, and I did go out of my way to shop in Home Depot and I will never go again, bad service rude employees . I asked for help in gardening what I needed was way beyond my reach and I was actually told I’d have to get the item myself, then inside I needed a garden wagon and I couldn’t get one out of 5 employees passing me to help . So that was 9 years ago, I’ll stick to Lowe’s where there is always employees to help even if it’s not their department .
Good job man liked and subbed. I flip homes and I am a veteran so I use Lowes 90% of the time. I am fortunate where I live I have 3 of them and HD as well. To be honest, here, I used to be a truck driver for Estes Express Lines and we had the Home Depot account as well as the Lowes account in our area so I delivered to both on a regular basis. The Home Depot receivers were the rudest, most disrespectful, angry, unpleasant human beings I have ever been around my whole life. I am not kidding either. People in my area who do deliveries will tell you that Home Depot receivers are the most disagreeable people in any industry. So years later when I got into flipping homes I started using Lowes bc their people always treated me better than the HD people did. It has been a successful choice for sure. I get a 10% discount on everything every single time no matter what it is because I am a veteran. I rarely if ever have had a poor experience with customer service at any Lowes anywhere I have visited. I cannot say the same with Home Depot although I will admit in my area they have gotten a lot better for sure. When Lowes doesn’t have what I need I use Home Depot as my backup. However, that is not very often. I use DeWalt power tools mostly and they always have a great selection for me to choose from. In a neighboring town, there is a “Do it Best” hardware store which was Ace before that. The same people who were there 20 years ago are still there today and I kid you not it is the best dam customer service you could ever ask for anywhere anytime.
I also prefer Home Depot for their treatment of Veterans, many Home Depot’s offer special parking for Veterans and their discount is easier to use, you just have to show proof of either the DD-214, military I’d or Veterans status on your ID. In our experience at several different Lowes across the US we had more hassle with the veterans discount and now you have to sign up for it at customer service
These big home stores are fun to go into as there’s so much to look at but small hardware and lumber/building stores are much faster, more practical, and much much more efficient to buy things from. Everyone has their favorite home store and the one they hate and a colorful story to go along with it.
Regarding the credit card – Home Depot regularly sends flyers in the mail for 6 month zero interest financing. So, if one or twice a year if one needs to buy a large order or a large ticket item the Home Depot card is great. And, that return policy is great! I’ve frequently bought a large order, four – six months later I didn’t use everything – and, can just take it back!
I have both Lowe’s and Home Depot credit cards. But I prefer a Lowe’s hands-down any day over Home Depot! It’s a little further drive for me to even go to Lowe’s but there’s a Home Depot a couple miles from where I live or Lowe’s might be for miles or so from where I live. LOL but we bought a whole new kitchen appliances at Lowe’s at Christmas and it was a very pleasurable experience. Every time I need a new lawnmower I got a Lowe’s, every time I need a new gas grill I go to Lowe’s. LOL I will run down the road and use Home Depot for a new paintbrush or gallon of paint or something sometimes I guess.But I prefer Lowes over Home Depot much much more!
Its great where I live cause we have a Lowe’s and a Home Depot less than a half mile apart! I tend to lean toward Lowe’s but do shop at both. However, currently I am building a small greenhouse and need 20 2×4’s so after listening to this comparison I will be going to Home Depot because I do find alot of cockeyed lumber at Lowe’s.
I shop at both Home Depot and Lowes with a preference for Lowe’s. My main complaint with Home Depot is there repair service. I took an EGO mower for repair under warranty one September. I was told turn around was about 10 days since the mower had to be sent out to a central repair site. I tried to track the repair through Home Depot’s system and got no answer. Since grass growing season was several months away here in Pennsylvania I was not concerned until February of the next year so I contacted my local Home Depot and I was told my mower would be back in 2 weeks. Seems it sat in the local store for a month. Ok. So I get my mower back with the repair completed except it wasn’t repaired at all. I don’t know what they did but it wasn’t working properly. I called home depot management as well as ego. In the end home depot did me right by giving me a new mower and a $50 gift card but the aggravation was not worth it. I have never had to use Lowe’s repair service so I can’t compare. I’m glad ego is in Lowe’s and ace hardware. But Home Depot used to be the only repair for ego products. Hopefully this will change with them no longer carrying the ego brand. For this reason I would never buy a major tool from Home Depot that couldn’t be repaired by a local shop
I’ve worked in retail hardware stores on and off since I was 17, I’m 58. Many times in true lumber yards. I’ll give home depot has better lumber but not enough to overshadow lowes positive features. Plus I hate orange! And I like to find local lumber dealers if I need massive amounts of lumber usually they have better quality lumber and you can get specialized stuff easier.
I tend to go to Lowes, it’s cleaner with maybe a better selection on things in general. However, Lowes has no people on the floor to help. None. Never seen one. I don’t know what they look like. I get help at Home Depot, they are usually cranky because I bothered them, but there is help. I do like your website! thnx
im in the construction trades and i for one will go to home depot always. i ordered a 2 pack of tape measure on cyber Monday from Lowes and the only way to get them was truck delivered for $56. the 2 pack was $20 so you want more then double for a truck delivery when FedEx,ups, or even u.s. postal are way cheaper to ship. that alone puts a sour spot in my mouth with LOWES
I’ve been a maintenance tech for almost 20 years. For the first 10+ years I knew that lowes had a better selection and home depot had better prices. But it seems like in the last few years the selection has diminished at lowes and their prices have come down a little. So I’ve always been a home depot customer but i find myself in lowes a little more often than I used to these days.
I have both Home Depot and Lowe’s credit cards. I find myself running to Home Depot for a little things like paint brushes etc. more often than Lowe’s because the Home Depot is closer to my home and Lowes is in my area. But, when I bought my all new French door fridge and entirely new kitchen dishwasher microwave stove etc., I went to Lowe’s to purchase it. When I need a new mower I go to Lowe’s but I need a new gas grill I need to go to Lowe’s. Lol so, I prefer Lowes over Home Depot hands-down selection is always better! But I do use Home Depot for smaller things Because it’s closer to my home.
When my husband and I became homeowners and wanted to do a lot of home improvements packagers was the place to go Harry and Harriet homeowner was how they referred to us I think Lowes picked up more that thing but honestly when Home Depot came along we went there because they were way less expensive pictures of comparison these days I do like Lowe’s better but I still go to Home Depot to
I’ve been a hardcore DIYer for quite a while. I originally shopped at Lowe’s because it was closest. Years later, switched to HD when I moved. Not sure if Lowe’s still has it, but a BIG advantage at Lowe’s was hitting the isle button to page for help. At HD you have to walk all over and find someone to call someone trained for that area to help you. The real problem though is it’s a crapshoot if the help in either store can answer your questions about plumbing, hardware or electrical. You have to go to smaller chains where retired contractors work to get not only tough/specific questions, but unfortunately even simple questions answered. My greatest frustration with both Lowe’s and HD is the pathetic assortment of loose fasteners. Lowe’s is better than HD for sure, but your best bet is Ace or some smaller local store.
After working 40 years in manufacturing and being retired for 2, I decided to go back to work but just part time. Something clicked between me and the hiring manager at a Home Depot (HD) #1273 and I took a job in the Tools/Hardware Dept. My thought was if I liked it I would stay, if not I was out of there. From the very beginning, HD management and supervision has always stressed excellent customer service and that philosophy has been instilled in all employees. I figured I would be here maybe 2 to 3 years max. Next week will be 14 years for me at this store and yes I really do enjoy it. Say what you want about Lowes but I can tell you that I have had a multitude of customers tell me that they get treated much better and get a much better buying experience and customer service in all categories at HD then Lowes. In fact many customers have told me that they get more knowledgeable people to answer their questions at HD than Lowes. Bottom line, I enjoy working there and have no desire to leave.
I shop Lowes for location. Lowes is half the distance for me. 18 miles vs 40 miles. Welcome to small town America. I haven’t seen many commercial companies use Ego brand. I have a sneaking suspicion that they are more of a prosumer brand. I see more small lawn care companies use Ryobi and the bigger companies use Stihl. As for construction tools they all have their followings. I’ve heard heated debates over Milwaukee vs Dewalt and Hytachi vs Makita.
I prefer HD’s return; never a hassle. After a bathroom rebuild, I had some returns. The Visa had expired/been replaced, so they gave in store credit at Lowes. I tried to use it on a later project and they had expired the card. HD usually just credits the card back or looks the purchase up. I did have a couple in store credits, as I’d purchased from a different HD. (Last month I found an old card from HD that was 3 years old and used it to buy a fridge at HD.)
I always look at customer service when becoming a loyal customer. The times I’ve been in Lowes, I can never find someone to help me and no one ever asks me if I need any help. I go into Home Depot and within just a few seconds I have someone asking me If I need anything. I’ll spend a little bit more money shopping at any place where they are friendly and helpful.
Home Depot has classes you can learn just about anything. Everything I need I have found there. Including hardware for my old sliding door. We do have a Lowe’s in an adjoining town. We did have one close by, but the service was so terrible. They closed within a coupla years. We could never find a sales person. Another reason to go to Home Depot. You are greeted right away, asked if you need help!!