How To Work As A Grading Assessor For Tourism?

The Tourism Grading Council of South Africa (TGCSA) is a quality assurance body that aims to improve the standards of tourism and accommodation establishments in South Africa. The council requires applicants to have a 3-year tertiary qualification in Tourism and Hospitality, previous quality grading experience in tourism and accommodation products, tourist experience in tourism accommodation establishments, sales and marketing experience, and excellent computer literacy.

To apply for the TGCSA, applicants must complete an online application and choose an assessor close to home. Once their establishment has been graded by one of the accredited grading assessors and displays the TGCSA Star insignia, it takes a short time to receive the grade. The potential of township and village tourism in South Africa is immense, and by getting your establishment graded, businesses can elevate their standards.

A post-Matric qualification in Tourism, Hospitality, and/or Quality Management is also required, along with a minimum of 5 years’ experience in the hospitality industry. The TGCSA ensures that assessors receive refresher training and accreditation through the Annual Assessors Conference. Selected candidates will then undergo a mandatory 5-day training program conducted by officials from the Tourism Grading Council.

Applying individuals located within South Africa are encouraged to send their detailed CV to [email protected]. The council is the only officially recognized quality assurance body for tourism products in South Africa. This opportunity allows applicants to take their career to the next level and work for a dynamic organization that ensures tourism products comply with international quality standards.


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What is Tgcsa in tourism grading?

The Tourism Grading Council of South Africa (TGCSA) is the only officially recognized quality assurance body for tourism products in South Africa. It focuses on grading hotels, B&Bs, guest houses, and MESE venues. The TGCSA has a team of 50 qualified grading assessors, who are 5 star people by nature. They cover 9 provinces and handle the grading scheme for South African Tourism. Every year, over 6500 establishments are assessed, keeping the assessors busy and maintaining high quality grading standards. The TGCSA is committed to maintaining high standards for the overall standard of South African tourism.

What is the highest star grading?

The TGCSA Star Grading is a global quality assessment system that ranks accommodations from 1-star to 5-stars, with 1-star being the most basic and 5-star being the highest. However, it’s important to note that a small B&B or guest house can achieve 5-star status, provided they meet the relevant criteria. This system is applicable to various types of accommodations, including hotels, lodges, bed and breakfasts, guest houses, country houses, self-catering facilities, caravan and camping sites, MESE venues, backpackers, and hostels. The system helps customers understand the overall quality of establishments and the facilities they can expect.

What does CPAI mean in tourism?

The hotel offers breakfast and all taxes inclusive, including a welcome drink served at the time of check-in. The room category is designated as standard, while the room type is classified as deluxe. The hotel is not part of a tour group, but rather is a destination unto itself, accessible to independent travelers. The guest is responsible for paying the Goods and Services Tax (GST) and the Luxury Tax (LT). The hotel levies a charge of 12. The tariff for the first stay in New Delhi, India, is five times the published amount.

How do you become a certified assessor?

In order to become an assessor for the Government Excellence Model, applicants are required to demonstrate their ability to meet the established accreditation standards and to complete the Assessors Training Course. The administrative team is responsible for the review and approval of applications. It is possible to attend the Assessors Training Course for the purpose of acquiring awareness of the subject matter without obtaining certification.

How do I become a tourism grading assessor?

A post-Matric qualification in Tourism, Hospitality, or Quality Management is required, as is a minimum of five years of experience in the hospitality industry. Additionally, applicants must demonstrate a comprehensive understanding of domestic or international standards and possess previous experience with quality grading.

What is TPB in tourism?

The Tourism Promotions Board (TPB) is a corporate body that reports to the Secretary. Its function is to coordinate programs and policies within the Department.

What does 4 star grading mean?
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What does 4 star grading mean?

A 4-star accommodation is considered superior to excellent in terms of furnishings, services, and customer care. It should offer multiple room or suite options, a colour television with at least 12 channels, a work area, and an en-suite bathroom with complimentary toiletries and towels. On-site facilities may include a business center, concierge services, a swimming pool, gym, babysitting services, an on-site restaurant or bar, and room service available 24 hours a day.

A 5-star luxury accommodation offers the highest quality in terms of furnishings, services, and customer care. A full breakfast should be offered all day, with the choice of seated or in-room dining. The TGCSA star grading is valid for a year, after which a property must be re-assessed.

How do you become an assessor qualification?

A Learning and Skills Assessor Level 3 Advanced Apprenticeship necessitates a qualification in the subject to be assessed and relevant work experience. The apprenticeship is a one-year programme that requires the completion of five GCSEs at grades 9 to 4 (A* to C), including English and mathematics, in order to be eligible for an advanced apprenticeship.

How do I become a local travel guide?
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How do I become a local travel guide?

To become a licensed tour guide, one must determine their passion for travel, the type of job they want, obtain training and a work permit, and start working and learning. This rewarding job allows individuals to share their love for travel and learn about different cultures. To qualify for the job, one must meet all qualifications, become certified, and pursue a relevant degree. A tour guide plays a crucial role in promoting and preserving an organization’s, city’s, region’s, or country’s culture and historical heritage.

To become a tour guide, one must determine their desired role, enroll in a tourist guide course, and pass required license or permit exams. Developing skills like story-telling and adaptability, gaining experience, and working in regions with popular tourist attractions can increase one’s potential earnings. In summary, becoming a licensed tour guide involves a combination of education, experience, and a commitment to preserving cultural heritage.

What is mese in tourism?

The TGCSA (Travel and Accommodation Quality Standards) is a globally benchmarked system of quality assurance for accommodation and MESE (Meetings, Exhibitions and Special Events) experiences. The TGCSA Stars, which bear the national flag, are found in almost every South African establishment. Thousands of these establishments have earned their TGCSA Stars and maintained high standards of quality. The nine main types of establishments include Hotels, Lodges, Bed and Breakfasts, Country Houses, Guest Houses, Self Catering Units, Caravan and Camping Parks, Backpackers and Hostelling facilities, and MESE venues. Establishments graded by one of the Accredited Grading Assessors will display the TGCSA Star insignia, indicating outstanding quality and service excellence.

What is 5 star grading?
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What is 5 star grading?

Local establishments are graded from 1 Star to 5 Stars, with 1 Star being basic and 5 Stars being luxurious. However, not all accommodations can achieve 5 Stars, as assessors consider the type of accommodation being graded. Smaller B and B’s can also achieve 5 Stars, provided they meet the relevant criteria. The TGCSA Star Grading is based on the institution’s overall quality and expected facilities, making it possible for smaller establishments to achieve 5 Stars.


📹 Stars at Work

Meet Ndaba – Ndaba is one of our accredited grading assessors who spends his time making sure that quality meets standards.


How To Work As A Grading Assessor For Tourism
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Debbie Green

I am a school teacher who was bitten by the travel bug many decades ago. My husband Billy has come along for the ride and now shares my dream to travel the world with our three children.The kids Pollyanna, 13, Cooper, 12 and Tommy 9 are in love with plane trips (thank goodness) and discovering new places, experiences and of course Disneyland.

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