How To Obtain A License As A Tour Guide In Malaysia?

Tourist guides in Malaysia are highly sought-after professions in the country’s dynamic tourism industry. To obtain a permanent Tourist Guide Licence, tourists must sit for the Tourist Guide Confirmation Course within a 2-year probation period and acquire three Continuous Tourism Related Education (CTRE) certificates. After passing the examination held by the Ministry of Tourism and Cultural Malaysia, students will receive a Certificate SKM3 (certificate competency skill level 3) and a temporary license to practice as a Tourist.

KAGC’s tourist guide course offers an 8-month program that equips participants with the skills and knowledge to become top-tier tour guides. The courses are conducted in English, Bahasa Malaysia, or other languages. To renew their Tourist Guide Licence, six CTRE certificates must be acquired within two years.

To obtain a city tourist guide license, tourists must attend and pass the Basic Tourist Guide Course, which lasts 500 hours (4-6 months). The course requires a minimum of 6 subjects, including BM, a Diploma or Degree recognized by the Ministry of Tourism, Arts and Culture Malaysia (MOE), or 5 years of working experience in the tourism industry.

For the tourism guide license, candidates must pass an exam mandated by MOTAC. They can also participate in live, instructor-led training sessions at Outclass, offering interactive and personalized learning experiences. Candidates must also take the Level 2 Local Nature Tourist Guide Course conducted by PERHILITAN (Peninsular Malaysia) and selected tourism training.

In conclusion, tourists can pursue a career in the tourism industry by enrolling in KAGC’s tourist guide course. With a minimum entrance requirement of SPM, UEC, or higher education levels, they can gain valuable experience and opportunities in the tourism industry.


📹 Tourist Guide Lesson 1


Do you need permit to hike in Malaysia?

The National Forestry Act of 1984 stipulates that individuals who enter a permanent forest reserve without a permit may be subject to legal consequences, including a fine of RM10, 000 or a three-year prison sentence. However, it is not uncommon for Malaysians to violate this regulation.

How much do you tip a tour guide in Malaysia?
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How much do you tip a tour guide in Malaysia?

In Malaysia, tipping your tour guide is generally acceptable, with a range of RM20-30 per person for private tours and 10 for group tours. Free tours often have a “pay what you like” policy, and your guide’s income may depend on tips. Masseurs can be tipped around 10-15% of the bill, but some institutions may include the tip. For example, if you paid 100 Malaysian ringgits for a massage, consider tipping 10 ringgits for mediocre service or 15 ringgits for a satisfactory job.

It is crucial to tip using local currency, Malaysian ringgits, as service providers may be left with cash that they cannot use without exchanging it. Therefore, it is recommended to prepare a small amount in local currency before leaving to give a tip to hotel porters and drivers.

How can I get guide license in Malaysia?

In order to obtain a permanent tourist guide license, one must first complete a tourist guide confirmation course within a two-year probationary period. Additionally, three continuous tourism-related education (CTRE) certificates must be obtained. To renew the license, six CTRE certificates must be presented within two years.

What is the difference between a tour guide and a tourist guide?
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What is the difference between a tour guide and a tourist guide?

Tours are a type of travel experience that takes place over time, visiting multiple sights and can be done as a walk or in a vehicle. They can be organized by the traveler themselves or a tour operator who designs and delivers a tour for a traveler or group of travelers.

The term “customer” is used more often in Anglophone countries, especially in the U. S., while “guest” relates more to a personal connection and a sense of welcome and hospitality. Different companies will prefer different terminology.

Tour guides, tour leaders, interpreters, docents, day tours, multi-day tours, package tours, group tours, pre-formed/affinity groups, escorted tours, guided tours, self-guided tours, familiarization tours, and flexible independent travel (FIT) tours are all terms used to describe different types of travel experiences.

A public tour is open to the general public and consists of a variety of people who don’t already know each other. A private tour is sold specifically to an already-organized group of travelers who don’t wish to experience the tour with others. Custom tours are usually also a private tour and refer to the operator crafting an experience customized to the specific demands of a client.

Pre-formed/affinity groups are commonly used in the multi-day tour space to refer to a group tour not made up of individual solo travelers and couples but instead of an alread-formed large group of travelers. They may also be created by a “Group Leader” who sells a tour for a tour operator, often in exchange for a free trip or a commission.

Escorted tours are used most often in the multi-day tour space and involve traveling with an escort (old-fashioned term), more commonly referred to today as a tour manager, tour director, tour leader, or trip leader. The TM’s job is to handle the logistics of keeping the group together, checking into hotels, arranging meals, etc.

Guided tours are organized excursions led by an individual or individuals, such as a museum doctor, adventure guide, or tour leader. Self-guided tours have two different meanings: one related to technology and one related to nature. In the world of adventure tours, self-guided tours happen when an individual hires a tour operator to provide guidance in the form of itineraries, maps, and possibly technology to facilitate an extended journey involving walking, hiking, biking, etc.

Familyization tours focus on helping one set of professionals (travel agents) learn about a destination or about vendors in an area. A group of tour guides might take a FAM tour to a new attraction that they’ll then sell to clients.

In summary, tours are a diverse range of travel experiences that cater to various needs and preferences.

The tour and activities industry encompasses various types of businesses, including activity-based tours, attractions, DMOs, CVBs, MICEs, and B2B operators. Activity-based tours involve activities such as watersports, biking, hiking, etc., while attraction-based tours involve activities like amusement parks, museums, and the Eiffel Tower. Attractions include meetings, incentives, conferences, and events, where operators work with a CVB to organize tours for business customers hosting or attending a conference in a location.

B2B tour operators work with other operators, such as adventure operators, watersports operators, and ATV rental operators. They do the grunt work, selling to customers and possibly working with vendors to create an organized tour experience. Inbound/receptive operators or DMCs (destination management companies) create experiences in a specific location, working B2B with tour operators or corporate entities needing local knowledge and connections. Outbound operators design experiences that take guests elsewhere, often focusing on trips that send their Australian customers outbound to other countries.

SEO (Search Engine Optimization) is the art of optimizing your website and online presence to bring your content to the top of search engine results. PPC (Pay-per-click) refers to digital advertising done by companies like Google, where users pay for ads to appear in search engine results. Online Travel Agency (OTA) refers to a wide variety of online marketplaces servicing the travel industry, selling everything from rental cars to flights to hotels to tours.

Online Marketplace/Platform is a more general term for website platforms that sell a wide variety of tours online. Restech/Booking Software is a fast way to refer to the software industry centered around creating helping tour operators accept online bookings and keep those bookings organized. Tour Operator Software offers an extended suite of features meant to help operators across their whole business, from operators to itinerary proposals to budgeting and pricing.

SaaS (Software as a Service) refers to subscription-based websites or software that help operators do something, such as booking software and CRMs. Suppliers are those who supply tours that are then re-sold by the platform. Connectivity is the dark art of how operators connect to sales channels. Distributors/Resellers are sales channels that sell tickets to tours on behalf of the operator, such as online marketplaces like Viator and GetYourGuide, personal travel agents, or hotel concierges. Channel Manager is software that helps managers manage all their different sales channels in one place.

In summary, the tour and activities industry encompasses various types of businesses, including activity-based tours, attractions, DMOs, MICEs, and tour operators. These businesses work together to promote destinations, provide services, and manage their operations effectively.

Is a tour guide mandatory in Malaysia?

In Malaysia, tour buses are licensed under bas persiaran and must have a tourist guide on board for passengers, unless exempted by the Tourism, Arts and Culture Ministry (Motac). During the first Visit Malaysia Year (VMY) 1990, the operations manager of a leading inbound company operated a large fleet of tour vehicles, including 15 tour bus drivers, 15 tour van drivers, and 15 tourist guides.

How do I become a local guide?
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How do I become a local guide?

Google Local Guides is a community-driven initiative that encourages users to contribute information about local businesses, places, and attractions. Local Guides, who are users of Google Maps, share their knowledge and customer experiences by writing reviews, adding pictures and videos, updating information on business listings, and answering questions about various locations on Google Maps. To join the program, users need to open Google Maps, sign in with their Google account, and select “Your contributions”.

The program’s impact on brand reputation management strategy depends on the quality and quantity of contributions from the Guides. Businesses can respond to these contributions and leverage the program to enhance their online presence and manage their reputation.

How to become a hiking guide in Malaysia?

Candidates for the Level 2 Local Nature Tourist Guide Course in Malaysia must complete the course, which is conducted by PERHILITAN and selected tourism training institutions in Sabah and Sarawak, and pass an examination conducted by the Ministry of Tourism. The course requires at least a Sijil Rendah Pelajaran (SRP) and candidates with lower academic qualifications but extensive experience in jungle environments and nature-based tourism may be considered. The course must be completed within two weeks before the examination.

Do Local Guides get paid?

Local Guides are not remunerated for their contributions, but they may obtain priority access to new products, exclusive event invitations, and a distinctive badge in the Google Maps application. Further information regarding the Local Guide program and its associated benefits can be found on the Local Guides Help page. Some members of the Google Local Guides community have indicated that they have not received the benefits and perks that they were expecting.

How much does a tour guide make in Malaysia?

The average gross salary for a tourist guide in Malaysia is RM35, 263 per year, with an average bonus of RM472. This salary is based on salary survey data from employers and anonymous employees in Malaysia. An entry-level tourist guide with 1-3 years of experience earns an average salary of RM27, 518, while a senior guide with 8+ years of experience earns an average salary of RM41, 926. The average bonus is RM473. This page is a promotion for the Assessor Platform and is not intended for professional use.

How do I become a local tour guide?
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How do I become a local tour guide?

To become a tour guide, one must first determine their desired role, enroll in a tourist guide course, and pass any required license or permit exams. This job offers an exciting opportunity to share your love for travel, learn about different cultures, and share the history of people from different countries and regions. To improve your chances of being hired, meet all qualifications, become certified, and pursue a relevant degree.

A tourist guide plays a crucial role in promoting and preserving an organization’s, city’s, region’s, or country’s culture and historical heritage. To become a tour guide, one must determine their desired type of job, enroll in a tourist guide course, and pass any required license or permit exams.

Developing skills like story-telling and adaptability, gaining more experience, and working in regions with popular tourist attractions can potentially increase your earnings as a tour guide. By following these steps, you can become a successful and rewarding tourist guide.

What are the main 3 types of local tour guiding?
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What are the main 3 types of local tour guiding?

City tour guides are a popular way to get to know a city quickly. Historical guides are a traditional type of tour guide, while museum guides, park guides, nature guides, adventure guides, and freelance guides are more modern. Thomas Cook, an English Baptist missionary and businessman, is often credited with introducing the world to guided tours in the 18th century. In Japan, travelers could pay a guide to show them around Kyoto, while in the 17th-century Vatican, guides known as cicerones led tours around historical sites.

Today, tour guides contribute 10. 3 to the global GDP, with Japan, Spain, and the U. S. being the top three leaders in the Travel and Development Tourist Index (TTDI). The number of tour guides decreased by half in 2020 due to the pandemic, but the global tourism industry is booming again, with an estimated 31, 000 tour guides employed in the U. S. alone.


📹 Procedure of Tourist Guide Licensing

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How To Obtain A License As A Tour Guide In Malaysia
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Debbie Green

I am a school teacher who was bitten by the travel bug many decades ago. My husband Billy has come along for the ride and now shares my dream to travel the world with our three children.The kids Pollyanna, 13, Cooper, 12 and Tommy 9 are in love with plane trips (thank goodness) and discovering new places, experiences and of course Disneyland.

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