How To Communicate On Norwegian Cruise?

Upon arrival on the Norwegian Cruise Line (NCL), all reservations, bookings, and favorites are transferred to the ship, where guests can use the communications feature to chat and message with other guests onboard. WiFi signal strengths vary across the ship, so it is important to check your signal strength before making a call or sending a text. To begin calling and texting, select a Phone Messenger.

To ensure seamless communication, take advantage of the ship’s Wi-Fi network, purchase an international calling plan, and use the onboard communication system. The package allows unlimited calls, voicemail, and messaging, including group chat, to other guests onboard using the app. Send and receive photos and audio clips, voicemail, and guest contacts. Once a user has opted in to the pay portion on the app, they can add them to their contacts in the app and text call them.

The Norwegian Cruise Line (NCL) recently announced that the app is now available across all ships, allowing passengers to do group chats and phone from stateroom to mobile, and from mobile to any stateroom or other shipboard extension on the ship. To connect to the Norwegian iConcierge, contact the Guest Services Desk.

For questions about the feature where passengers can message each other via an app, contact the customer service hotline at 1✈866✈829✈1262 :: 1, or call the Guest Services Desk. Communicating with family on the ship is typically done by picking up the phone and dialing the number.