Can I Reschedule My Celebrity Cruise?

Celebrity Cruises offers a temporary policy that allows passengers to cancel their cruise for any reason within 48 hours of their scheduled departure. If booked by March 31, 2022, for sailing dates through Sept. 30, 2022, a full refund can be obtained for cancellations made 48 hours before sailing. If paid in full, the amount will be issued in the form of a Future Cruise Credit (FCC). Credits must be used by May 31, 2022, to book a new cruise departing by Dec. 31, 2022.

Rescheduling a cruise depends on several factors, including the type of booking and the availability of a refundable booking. If a refundable booking is made, rescheduling is relatively easy and can be done online or by phone. For cruises of 5 nights or longer, Celebrity’s Cruise With Confidence program allows travelers booked by January 31, 2021, to cancel their paid-in-full reservations within any of the following penalty phases, up to 48 hours prior to the scheduled departure.

Celebrities also allow a one-time transfer of an FCC from any cancelled cruise due to global suspension or under the Cruise With Confidence program. There are no refunds or rescheduling unless the cruise is cancelled for some reason.

Guests can cancel their flight bookings without penalties or fees, and Book Later reservations may be combined with most Celebrity general market offers available to guests in the country where the cruise was booked. Prices and offers are subject to availability and change without notice, and changes to booking may result in the removal of the offer.

Can I make changes to my cruise?

Changes you might be able to make:. Changing Dates: If you need to change the dates of your cruise, the cruise line may be able to accommodate your request, depending on availability. However, there may be fees associated with changing the dates, especially if you are changing to a more expensive time of year. We are you resource to navigate these changes.

Upgrading Cabins: If you wish to upgrade your cabin, the cruise line may be able to accommodate your request, depending on availability. However, there may be fees associated with upgrading your cabin, especially if you are upgrading to a more expensive cabin category.

Adding Guests: The more the merrier! If you need to add extra guests to your reservation, the cruise line may be able to accommodate your request, depending on availability. However, there may be fees associated with adding extra guests.

How hard is it to change cruise dates?

Changes you might be able to make:. Changing Dates: If you need to change the dates of your cruise, the cruise line may be able to accommodate your request, depending on availability. However, there may be fees associated with changing the dates, especially if you are changing to a more expensive time of year. We are you resource to navigate these changes.

Upgrading Cabins: If you wish to upgrade your cabin, the cruise line may be able to accommodate your request, depending on availability. However, there may be fees associated with upgrading your cabin, especially if you are upgrading to a more expensive cabin category.

Adding Guests: The more the merrier! If you need to add extra guests to your reservation, the cruise line may be able to accommodate your request, depending on availability. However, there may be fees associated with adding extra guests.

What happens if I cancel my celebrity cruise?

What is Celebrity’s cruise or Cruisetour cancellation and refund policy? In the event of a cancellation of a Cruise or CruiseTour, any applicable Taxes/Fees or Fuel Supplement charges shall be refunded. For bookings made outside of the United States and Canada, a different cancellation policy may apply.

How much do you lose if you cancel a cruise?

• From the final payment date to 56 days prior to sailing, the penalty is the standard deposit amount.
• From 55 days prior to sailing to 30 days prior to sailing, the penalty is 50% of the Total Fare or the standarddeposit amount, whichever is greater.
• From 29 to15 days prior to sailing, the penalty is 75% of the Total Fare or the standard deposit amount, whichever is greater.
• From 14 days prior to sailing to the day of your cruise, the penalty is 100%of the Total Fare.
• No refunds will be made if you do not show up for your cruise or if you interrupt or cancel your vacation once it has begun.

The Total Fare is defined as Cruise Charges, Transfer Services, Pre/Post Cruise Vacation Packages and Fly2Fun Air(please note thatFly2Fun Restricted Air which is non-refundable at time of booking). Government Taxes and Fees, as shown on your cruise invoice, as well as any prepaid Service Gratuity, will not be subject to a cancellation penalty and will be refunded in case of cancellation.

(“Cruise Charges” means the combination of the “Cruise Fare” and “Required Cruise Fees and Expenses”. “Cruise Fare” means the amount paid for the cruise which includes full board, ordinary ship’s food during the voyage, but not charges or expenses for goods or services voluntarily or incidentally incurred by Guest, including, but not limited to, for spirits, wine, beer, soft drinks or mineral waters, shore excursions, salon and spa services, room service or dining in specialty restaurants, charges for any medical services received onboard, or Service Gratuities (as described in your Ticket Contract). “Required Cruise Fees and Expenses” means all mandatory third-party fees and expenses for services on board and in port. “Government Taxes and Fees” includes government-imposed taxes and fees for the performance of the cruise and related purchases, such as port head taxes, VAT, air, and hotel taxes and similar fees and taxes assessed on the transaction.)

How far in advance do you have to cancel a cruise?

From 29 to15 days prior to sailing, the penalty is 75% of the Total Fare or the standard deposit amount, whichever is greater. From 14 days prior to sailing to the day of your cruise, the penalty is 100% of the Total Fare.

If you are canceling your booking prior to your final payment, there is no penalty to cancel unless you have booked a specific promotion with a non-refundable deposit and/or cruise price.For cruises 5 days or less, the final payment date is 76days prior to sailing andfor cruises 6 days or more, the final payment date is 91days prior to sailing.

Guests who have made reservations for multiple occupancy cabins (for example for three, four, or five persons) are subject to the cancellation charges and schedule below for the entire cabin reservation, even if the guest does not cancel their individual reservation and even if the names of all persons to be in the same cabin as the guest are not provided at the time of booking. Guests whose embarkation is denied under related to background checks and/or conduct are also subject to the cancellation schedule below as are guests who have made bookings as part of the same travelling party as a guest who is denied embarkation related to background checks and/or conduct. For further details, please consult your Cruise Ticket Contract.

The following promotions have a non-refundable deposit and/or cruise price at time of booking and will be penalized as such. Within our standard cancellation penalty period, regular penalties will apply.

Can you change your Celebrity cruise?

Change fees will apply to bookings for which the deposit is non-refundable. Cruises that are cancelled prior to the sail date, and CruiseTours that are cancelled prior to the first day of the CruiseTour, may be subject to a cancellation charge.

How much to change a Celebrity cruise?

$100.00 USD per person A change fee of $100.00 USD per person will be charged on all bookings made if booked under a non-refundable deposit fare at the time of changing ship/sail date. Please ensure your clients are aware of the non-refundable deposit terms prior to booking.

Can I transfer my cruise to another date?

• You can only transfer your booking once
• The majority of cruise lines will not allow a date change within 14 days of departure
• Some cruise lines will not allow guests to transfer to another sailing date within 90 days of departure
• Your booking will need to be outside of your current balance due date
• The new booking must be of equal or greater value
• The new sailing must be within one year of the original sailing date
• Any promotions or discounts on your current booking may not be applicable to your new sailing

Should you wish to transfer your sailing and meet the above criteria, you can request this by filling out our Customer Contact Form.You can access our Customer Contact Form by logging into My Booking.

Once you have accessed your booking details you can submit an enquiry form with the details of the alternative cruise you have found and one of our advisors will be happy to help. If you wish to cancel your sailing, please submit the enquiry form to confirm that you would like to cancel and the reason. One of our team will be in contact with you to confirm the cancellation charges as per the appropriate booking terms and conditions.