What Is Supply Chain Management For Tourism?

The paper explores the characteristics of tourism products and identifies core issues and concepts in tourism supply chains (TSCs) and tourism supply chain management (TSCM). Sustainable supply chain management (SSCM) practices are crucial for transformation in the tourism industry. A supply chain approach is particularly important for managing distribution functions and long-term viability of a destination. The paper provides a systematic review of current tourism studies from the TSCM perspective and develops a framework for TSCM research.

The Tourism Supply Chain (TSC) is defined as a network of tourism organizations involved in diverse activities, including accommodation, transport, excursions, bars and restaurants, handicrafts, food production, and waste. In the post-COVID-19 era, the tourism industry needs to focus on green transformation and new technologies to transform TSC and supply chain management.

Managing a tourism supply chain is predominantly focused on managing a tourism-specific product, which can be perceived as all kinds of goods and services. The article explores the businesses involved in the supply chain, the different terminology used, and how those terms vary based on where you do the business.

The paper provides comprehensive and systematic coverage of modern supply chain management concepts and methodologies applied to the tourism and hospitality industries. A tourism supply chain refers to the interconnected network of businesses and organizations involved in providing goods and services to tourists. When analyzing the tourism supply chain, elements such as its structure, strategies, concepts, distribution channels, and competitiveness must be considered.

What is the role of tourism suppliers?

The role of tourism suppliers is to regulate and oversee the tourism industry, ensuring that international standards are met. They are also responsible for marketing and promoting tourist destinations to potential travelers.

What are the elements of tourism supply chain?

The tourism supply chain encompasses a range of essential elements, including accommodation, transportation, attractions, tour operators, and other facilities and services. These components are vital for effective management and customer satisfaction, which are crucial for ensuring the smooth operation of the tourism industry.

What is tourism management?

Tourism management is the process of overseeing and supervising activities in the tourism industry, providing individuals with the necessary skills and expertise to manage positions in tourism and accommodation. It consists of business administration processes like marketing, finance, and human resources, management principles and concepts, and topics related to tourism, such as tourism organizations, environmental aspects, and travel motivation. Tourism management also includes business components such as accommodation, accessibility, and attractions, such as historical sites, natural resources, or theme parks.

What is meant by supply chain management?

Supply chain management encompasses a range of activities, including the sourcing, design, production, warehousing, shipping, and distribution of raw materials into finished goods for customers. The objective is to enhance efficiency, quality, productivity, and customer satisfaction. The operation of supply chains is subject to a number of global and political influences, as well as to weather and natural events. However, one constant factor is the necessity for change.

What are the 5 stages of supply chain management?

Supply Chain Management is a strategic approach that involves five components: Plan, Source, Make, Deliver, and Return. Planning is crucial for controlling inventory and manufacturing processes, matching supply with aggregate demand using analytics. It involves procuring what is planned, planning for production, and delivering on time with quoted lead time. Companies should be vigilant in predicting market demand and using analytical tools to plan raw materials.

Sourcing is the process of identifying vendors who will procure goods and services to meet planned or actual demand efficiently. This can be perishable or non-perishable products, with minimum supplier lead times for perishable products and less than the number of days by which inventory reaches zero for non-perishable products.

Make involves the transformation of raw material into the final product, involving activities like assembly, testing, and packing. Feedback from consumers creates a win-win situation for both manufacturers and end-users, improving production operations continuously. Deliver is another important component, contributing to direct/indirect integration with consumers and boosting the brand image of the firm. The company uses various freights for seamless delivery.

Return is a post-delivery customer support process associated with returned products, also known as reverse logistics. It minimizes potential deterioration of customer relationships and provides the same course of action for the firm towards its suppliers.

These elements are essential for leaders when making strategic decisions regarding product or vertical diversification in an organization. With the ongoing trend of digital transformation, many initiatives have been taken to make supply chain leaner, providing a competitive advantage. Quality improvement often comes from simplification of design, manufacturing, layout, processes, and procedures.

What is the role of supply chain in hospitality industry?

The implementation of efficient supply chain management strategies has the potential to significantly reduce costs for hospitality businesses. This is achieved by establishing contracts with suppliers, which ensures competitive pricing for essential goods and services, including food, beverages, rooms, and property operations. Ultimately, this benefits hotels by allowing them to offer competitive rates to customers.

What is tourism management supply?

The term “tourism supply” is defined as the monetary value of the goods and services provided by an industry to tourists. This encompasses a range of sectors, including accommodation, food, transportation, and other retail sales. It is perishable and requires movement for consumption, as it cannot be stored in the same way as other products.

What is the concept of tourism chain?

The Encyclopedia of Tourism Management and Marketing is a comprehensive resource on the interdisciplinary field of tourism management and marketing, curated by leading scholar Dimitrios Buhalis. It offers a holistic examination of the industry, covering over 1200 entries from leading international scholars. The book is an invaluable resource for academics, students, and practitioners, providing an accessible overview of each topic and suggesting directions for further exploration. The comprehensive collection of entries is a testament to the importance of understanding and implementing effective strategies in the tourism industry.

What is the service flow of the tourism supply chain?

Tourism service packages comprise a range of elements, including accommodation, transportation, guided tours, dining establishments, handicrafts, food production, waste management, and infrastructure that supports tourism in specific locations. These packages are provided by a diverse array of companies.

What is supply chain management in the tourism industry?

The field of supply chain management (SCM) in the context of tourism encompasses not only the provision of basic services such as accommodation, transportation, restaurants, and entertainment, but also the delivery of auxiliary services that are directly or indirectly related to the tourism industry. This is illustrated by the Continental Hotels Chain Case.

What are the four 4 stages of supply chains?

The components of a supply chain should be focusing on integration, operations, purchasing, and distribution. Supply chain efficiency significantly impacts a business’s success. To boost productivity and profitability, businesses should improve and optimize their supply chain. Successful supply chain management in South Africa and the Middle East involves a consolidated strategy, rather than a cobbled-together one, especially in burgeoning markets like the UAE and Middle East. A 2014 Deloitte survey showed that 79 of businesses with high-performance supply chains outperform their competitors. Therefore, focusing on these components is crucial for business success.