Carnival Cruise Lines offers various support services to ensure a seamless cruise experience. To contact the online support team, call 845-2599, Monday through Friday from 9:00 a.m. to 10:00 p.m. ET, and Saturday through Sunday from 9:00 a.m. to 6:00 p.m. ET. For email inquiries, send your inquiry to the designated customer service email address. If you have already sailed and need assistance, send a detailed email to the Guest Care Team at [email protected]. Post-Cruise Inquiries can be found on the company’s website.
For questions about onboard Sail Sign accounts, photos, videos, or canvas print products, fill out a lost item form and let us begin our search. The team is available Monday through Friday from 9:00 am to 10:00 pm and Saturday through Sunday. If you have any questions, comments, or complaints regarding their Privacy Notice, contact them via telephone at 1-888-CARNIVAL or email [email protected]. To contact the customer service team, call a general toll-free phone number at 1-800-929-6400.
In summary, Carnival Cruise Lines provides a comprehensive support system for its passengers, including online support, email inquiries, and customer service. They prioritize customer satisfaction and are available Monday through Friday from 9:00 am to 10:00 pm and Saturday through Sunday.
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