To cancel your MSC cruise booking online, follow these steps:
1. Access the MSC Cruises website.
2. Log in to your account.
3. Locate your booking.
4. Initiate the cancellation process.
5. Call MSC Cruises customer service or submit a cancellation request online.
6. Refund your cruise based on the cancellation policy.
7. Find exceptions, fees, and tips for rescheduling your cruise.
8. Read the Terms and Conditions that apply when making a booking with MSC Cruises.
9. Cancel your MSC cruise online.
10. Visit the MSC Cruises website and navigate to the cancellation section.
11. If you want to cancel the shore excursion onboard, no cancellation fees will be applied if made 48 hours prior to the commencement of the booked cruise. Contact your Sales Agent or Customer Service department online or by phone at 1-800-427-8473 for flexible cancellation opportunities.
12. Cancel either up to 2 days before cruise departure either on board. If you cancel the shore excursion booked before the cruise commences, no cancellation will occur.
13. Go to www.msccruisesusa.com.
14. Click on My Bookings.
15. Select your reservation.
16. Click on the “Contact Us” section.
17. Choose a type of request (booking changes) from the drop-down menu.
18. MSC calls this a partial booking cancellation, and the remaining passenger occupying the cabin for single use will be assessed a 100% single refund.
19. Cancellation must be requested in writing from the passenger or passengers’ travel agent.
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