Can You Get A Refund From Carnival Cruise?

Carnival Cruise Line offers a refund policy for customers who cancel or change their cruise. If you cancel your booking before the 180th calendar day after the originally scheduled embarkation, you are almost guaranteed a refund. However, if you cancel your booking prior to your final payment, you will not receive a refund unless you have booked a specific promotion with a non-refundable deposit and/or fare. To check if your booking is subject to a cancellation penalty, log in to your carnival.com profile and see how potential cancellation fees effect a refund in your Carnival.com account under My Cruise Details.

Carnival accepts American Express, Visa, MasterCard, and Discover Card for all cruise payments. Penalties may apply if you cancel or change your cruise. Carnival provides customers with options to get their money back or at least credit when cancelling a cruise. If you are entitled to a refund, Carnival may also offer an alternative to a refund, such as a future cruise.

You can cancel for any reason, but you will not get your money back from the cruise line. If Carnival cancels your cruise or delays it for more than 3 calendar days, and you do not accept an alternative cruise or choose not to travel on it, work directly with Carnival for some sort of resolution. Full refunds are issued for cancellations made 76 or more nights before sailing for short cruises up to 5 days and.

For guests aged 5 years and older, they are encouraged to take a pre-cruise COVID-19 test within three days of their cruise. Call 1-800-764-7419 for more information.